Track 27

Hi, Dad. How are you?
I’m fine, Sally. How’s the course going?
It’s going well, actually. I’m really enjoying my math course at the moment, mainly because it’s not
that difficult compared to the other modules.
Good. And what about the tutors – what are they like?
Well, I’ve got four, and they’re all highly knowledgeable, but Professor Jones is my favourite – I really
respond well to the way he teaches.
And are your fellow students nice, too?
Yes, I’ve made lots of new friends and everyone seems to be very hard-working. The course has lots of
group work, but to be honest, this isn’t really the way I like to study – I prefer to study alone.
Oh, well, I suppose not everything can be perfect.
I know, Dad, you’re right. In fact, there is one thing I’m a bit concerned about. My statistics module.
I think I might not pass it.
Well, let’s wait and see, shall we – there’s plenty of time to improve. Don’t worry about it yet, OK?
Thanks, Dad, I’ll try not to.

Track 28

Excuse me, can you tell me where the bank is, please?
It’s opposite the cinema, next to the supermarket.
A
: Excuse me, can you tell me where the bank is, please?
B: It ’s round the corner from the supermarket.
cA
:
B:
dA
:
B:
Excuse me, can you tell me where the bank is, please?
It’s up the road from the supermarket beside the cinema.
Excuse me, can you tell me where the bank is, please?
It’s at the opposite end of the street from the cinema.
eA
: Excuse me, can you tell me where the bank is, please?
B: It ’s behind the supermarket which is near the cinema.

Track 29

Hi, Jane. How are you settling in to life at university?
Fine, except I don’t really know what there is to do in town. I haven ’t had time to look around yet.
You’ve been here for a year – could you give me some ideas?
Of course! There’s lots of places for students. Firstly, if you go across the bridge over the river
outside the campus and turn left … Oh no, sorry, that’s the garage … turn right, then you’ll get to
the bowling alley, which is really popular at the weekends because it’s so close to the campus. On
Friday nights they have a special discount for students.
Oh, that’s great! I love bowling.
So, … do you like sports, Jane?
Yes, I go running and swimming, and I play badminton.
In that case, there’s a running track behind the university campus and I think they have a
badminton court at the sports centre.
Actually, I’m happy just to run in the park.
Well, there’s a large park in town, too. If you go down the road opposite the bowling alley and take
the first right, then you’ll get to the park. It’s quite big and there’s a lake in it. You can take a boat
out on it. The university rowing team practise there.
What about places to eat out? Are there any good student hang-outs?
Absolutely. There’s the Elm Tree Cafe, which is down the road from the post office in the opposite
direction from the river. The cafe is on a fork in the main road and it’s quite an institution round here.
OK, well, I’ll have to check it out. I’m looking for a part-time job so maybe I’ll be able to find work there.
Mm, you should try – they’re always looking for new staff and they often hire students. Now have
I forgotten any other important places? Oh yes, you like sport, so I should mention the leisure centre.
Don’t get it confused with the swimming baths, which are down the road from the supermarket. The
leisure centre is opposite. There aren’t any swimming baths there, but you can get a student leisure
card which will let you into both. So, you see, there is quite a lot to do in this town.
It seems like there is. Well, thanks for all the information, Sophie.
No problem. See you soon.

Track 30

1 78A High Trees Street, Sydney, 2316
2 354 Castle Avenue, Edinburgh, E5 7HU
3 86 The Drive, New York, 45008

Track 31
Administrator: Hello, have you come to enrol for your course or pay your fees?
Student: Um, both actually.
Administrator: OK, that’s fine. You can enrol here with me, and then go to the next desk for fee payment.
So, first of all can I have your name?
Student: Yes, it’s Peter Taylor. That’s Taylor with a Y.
So. its T-A-Y-L-O-R.
That ’s right. Do you need my middle name?
No, just your first and last names, thanks. And what course are you doing?
I’m taking a BSc in Economics.
OK, that ‘s in the Faculty of Mathematics.
Oh! I thought it was in the Faculty of Business and Management.
It was last year, but the course has moved to the Mathematics faculty this year.
Oh, thanks for letting me know.
No problem. Now where are you going to be living – on campus, or in private accommodation?
University accommodation. I’m in room 112 Ashley Residence.
Did you say Ashley Residence, the one in Duke Street? It’s just that there’s another residence
called Askey Residence so it’s confusing sometimes. I don’t want to make a mistake on the
computer records, otherwise you won’t receive any university mail.
It’s definitely Ashley: A-S-H-L-E-Y.
Great. And what about your home address – on our records it says 56 Grove Street,
Manchester
. Ml 9JA. Is that correct ?
Actually there’s a small mistake, it ’s M4 not M1. The rest is correct. 9JA.
OK
, I think that’s all. You’re enrolled on your course so you can go and pay your fees now.
Thanks. Bye.

Track 32

So. its T-A-Y-L-O-R.
That ’s right. Do you need my middle name?
No, just your first and last names, thanks. And what course are you doing?
I’m taking a BSc in Economics.
OK, that ‘s in the Faculty of Mathematics.
Oh! I thought it was in the Faculty of Business and Management.
It was last year, but the course has moved to the Mathematics faculty this year.
Oh, thanks for letting me know.
No problem. Now where are you going to be living – on campus, or in private accommodation?
University accommodation. I’m in room 112 Ashley Residence.
Did you say Ashley Residence, the one in Duke Street? It’s just that there’s another residence
called Askey Residence so it’s confusing sometimes. I don’t want to make a mistake on the
computer records, otherwise you won’t receive any university mail.
It’s definitely Ashley: A-S-H-L-E-Y.
Great. And what about your home address – on our records it says 56 Grove Street,
Manchester
. Ml 9JA. Is that correct ?
Actually there’s a small mistake, it ’s M4 not M1. The rest is correct. 9JA.
OK
, I think that’s all. You’re enrolled on your course so you can go and pay your fees now.
Thanks. Bye.

Track 33
Hi. How can I help you?
I’d like to register to use the library, please.
OK, that’s fine. Now can I have some details from you? What’s your name and student
ID number?
Simon Anderson, that’s A-N-D-E-R-S-Q-N.
And ID number?
Er … Hold on … Let me look … it’s AND105763.
AND105769.
No, it’s AND105763.
Thank you. And what course are you studying, Simon?
Geography.
Is that in the Faculty of Environmental Science or Earth Science?
It’s in the Earth Science faculty.
Right. Now, are you living in university halls of residence?
No, I’m in private accommodation – do you need my address?
Yes, please.
It’s Flat 3. 24 Lavender Gardens. London. SW12 3AG.
Can you spell the street name for me?
Yes, it ‘s L-A-V-E-N-D-E-R Gardens.
And do you have a contact telephone number?
Is my mobile number OK?
Yes, that’s fine.
Just let me find my phone. Right the number is 07988 566341 [079, double 8. 5. double 6. 341).
Let me just check that – 07988 566341. So, Simon did you have a tour of the library facilities
during your induction?
Unfortunately, I missed it – could you give me a quick tour now?

Track 34
I can’t give you a tour now, I’m afraid. I have to stay here at the Help Desk but I can show
you places on this map of the library.
That would be helpful, thanks.
OK, so we ’re here at the Help Desk, next to the Service Desk, where you go to borrow and
return books. The maximum number of books you can borrow at any one time is ten.
Yes, I see.
Opposite the Service Desk is the Training Room, which is used by library staff to give
demonstrations of the computer systems to staff and students. But the entrance is round
the other side.
Is the Training Room beside the Quiet Room?
Yes, that’s right, with the entrance round the front too. It’s important to remember that all
mobile phones must be switched off in this room.
Of course. And what about books – where can I find the books for my course?
Good question. You’re studying Geography so, if you walk past the Service Desk, turn right, no
sorry turn left, and continue on past the Philosophy section, you’ll find the Geography section.
The copying facilities are on the left. Now one more important thing is the Group Study Room
and the booking system. If you’re working on a project with other students and you want to
discuss things with each other, you can go to the room in the corner at the opposite end of the
library from the copiers. That’s the Group Study Room. It’s between the Sociology section and
the TV room. The Group Study Room must be booked forty-eight hours in advance.
Right, thanks. Can I keep this map?
Actually, this is the last one I have, but I can make a copy for you.
That would be great, thanks.
Oh, I should also explain how you book the Group Study Room.
Oh, yes, so how do I do that?
You can only book this room using the online reservation system. The same one you use to
reserve books that are currently on loan.
I thought it was called the online catalogue system.
No, that’s for searching for things in the library; the reservation system is what you use to
make a room booking.
And can I access that from outside the library?
Yes, via the library website. You will need to enter the name and student number of
each student in the group too, so make sure you have these to hand when you make the
booking. But all this is explained on the home page of the website. Once you’ve made your
reservation request, you’ll receive a confirmation email from the library to say whether your
booking has been successful or not. If not, you can try to arrange another time.
Well that sounds fairly easy.
Yes, you’ll be fine. It’s all quite straightforward really.
Thanks.